Hello, we’re Shopsmart.
The field marketing agency that achieves more for brands like these.
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Karen
General Manager -
Abbie
Account Executive -
Alice
Senior Account Executive -
Chris
Insight Analyst -
Emily
Senior Account Executive -
Izzie
Insight Analyst -
Jake
Account Controller -
Joe
Senior Insight Analyst -
Lucy
HR Advisor -
Malcolm
National Field Manager -
Pam
Learning & Development Manager -
Miriam
Insight Analyst -
Natalie
Talent & Acquisition Manager -
Sarah
Account Manager -
Simon
Account Executive -
Yemi
Insight Manager

Karen
General Manager
Meet Karen, our General Manager.
Karen oversees all operations across ShopSmart.
What is your greatest achievement?
Being made the youngest and first female store manager after 3 years in my first job role.
Tell us something interesting about yourself.
I’ve owned a 850 cc Triumph Bonneville motorbike for over 10 years!

Abbie
Account Executive
Meet Abbie, one of our Account Executives.
Abbie is the link between the client and the field, ensuring everything that needs doing gets done.
What is the best thing you have done since joining Shopsmart?
Tough Mudder was pretty epic with all my work colleagues, it pushed our physical limits and brought us closer together.
What is your dream car?
An Aqua 56 Corvette. Who wouldn’t want to drive in that little dime?!

Alice
Senior Account Executive
Meet Alice, a Senior Account Executive.
Alice works with the client and the field to ensure our team are doing as much as they can.
What is the best thing you have done since joining Shopsmart?
I’ve been lucky enough to be nominated in our company recognition awards two years running!
What is your greatest achievement?
Getting the keys to my first home after exchanging contracts.

Chris
Insight Analyst
Meet Chris, one of our Insight Analysts.
Getting deep into the data, Chris helps guide decision making to ensure we continually achieve more for brands.
What is your ultimate holiday?
I want to go to Australia to see the Great Barrier Reef and New Zealand to see Hobbiton.
Where is your happy place?
At home with my Dog, Toby!

Emily
Senior Account Executive
Meet Emily, one of our Senior Account Executives.
Being a Senior Account Executive means Emily is the lynchpin between the field and the client, regularly updating both the client and the field with what is going on.
What would your ShopSmart Superhero name be and why?
Em the ShopLink Connoisseur because I can share all my knowledge on our reporting system.
What would we find you doing in your spare time?
I’ll normally be found in my flat binge watching thriller documentaries on Netflix.

Izzie
Insight Analyst
Say Hi to Izzie, one of our Insight Analysts.
Izzie helps the teams achieve the most in store as possible through delivering best in class data insight.
What is the best thing you have done since joining Shopsmart?
I’ve been able to develop my skills on Power BI all whilst being part of a great team.
What is your dream car?
I’d want something more rugged – a Land Rover Discovery.

Jake
Account Controller
Jake is one of our Account Controllers, say Hello!
As an Account Controller, Jake has overall responsibility for looking after one of our clients.
Tell us an interesting fact about yourself.
I was once mistaken for Ed Sheeran and made the newspaper front page when living in the Caribbean.
What is the best thing you have done since joining Shopsmart?
The client conference – it was great to meet the full team and getting to know everyone.

Joe
Senior Insight Analyst
Joe is a Senior Insight Analyst!
In his role, Joe really digs deep into the data to deliver insight, enabling the client to make commercial decisions.
Where is your happy place and why?
When I am spending time with my many nieces and nephews because it helps me stay motivated and reminds me of why I do what I do.
Give us an interesting fact about yourself.
I share the same birthday as BBC Radio (1922), Moby Dick’s first publication (1851) and the creation of the hole punch (1886).

Lucy
HR Advisor
Say Hi to Lucy, our HR Advisor.
Lucy is responsible for looking after our people agenda as well as giving advice and support to all our team.

Malcolm
National Field Manager
Say Hi to Malcolm, one of our National Field Managers
Malcolm is responsible for delivering our client strategies in the field.

Pam
Learning & Development Manager
Say Hi to Pam, Our Learning & Development Manager.
It’s not just about having the best people, it is helping them achieve their best. Pam develops and delivers resources to enable ongoing learning and development of our team.

Miriam
Insight Analyst
Say hello to Miriam, one of our Insight Analysts.
Miriam lives for the data. Producing high quality insight to enable the field team to make the right decision at the right time.
Interesting fact about yourself?
I used to have incredibly long hair and I cut two thirds of it off and gave it to Little Princesses.
What would we find you doing outside of work?
Either Playing Rugby or watching far too many films whilst eating chocolate.

Natalie
Talent & Acquisition Manager
Say Hi to Natalie, Our Talent & Acquisition Manager.
Natalie makes sure that we are continually able to attract and recruit the best people in the industry.

Sarah
Account Manager
Say Hi to Sarah, one of our Account Managers.
Sarah is responsible for the effective running of one of our client teams, working in partnership with the client to achieve great results.
What would your Shopsmart superhero name be and why?
Souper Canary, because I’m always eating soup in the office and love to sing along to the radio in tune (although that could be debatable)!!
What is the best thing you have done since joining Shopsmart?
I Managed the expansion of my team – doubling the size of it due to the great results we delivered.

Simon
Account Executive
Say hello to Simon, supporting the business as an Account Executive.
Based in the office, Simon provides support directly to both the client and the field team.
Interesting fact about yourself?
As a Singapore Citizen, at 19 I served my national service in Singapore for 2 years.
Where is your happy place and why?
In my car, on a hot summers day, with the windows down, driving on an empty country road , listening to music.

Yemi
Insight Manager
Say Hi to Yemi, our Insight Manager.
Yemi heads up our Insight Analyst team, making sure that we are always going above and beyond.
What is the best thing you have done since joining Shopsmart?
I was lucky enough to work in America for a year supporting a team out there.
What is your ultimate holiday?
It would have to be travelling around Thailand.